As each artwork is made to order, please allow a 1-3 week processing period prior to shipping.
Free standard delivery for all orders within Australia. Flat rate $10 AUD standard delivery to New Zealand.Flat rate $50 AUD standard delivery to all other countries.
If you made a mistake on your order, please contact hello@emmapuglia.com within 24 hours and we can attempt to remedy your order. We are unable to alter your selection if notified more than 24 hours after your order is placed, so please choose carefully!
As all artwork is made to order, returns or refunds for change of mind are not accepted.
Please contact us immediately on hello@emmapuglia.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.
We work closely with our printers to ensure your artwork is of the highest quality. Please email hello@emmapuglia.com if you have any queries about the quality of your print.
As all artwork is printed from a 35mm film photograph, please expect the appearance of grain and/or small imperfections in your print, especially in the larger sizes. This is the nature and beauty of film photography.